MedDRA Web-Based Browser FAQ

Yes. The MedDRA Web-Based Browser is provided by the ICH MedDRA Management Board to all MedDRA MSSO subscribers as part of their MedDRA subscription. The MedDRA Web-Based Browser is available on the MedDRA Downloads page of the MedDRA MSSO Web site.

Yes, you do. Username and MedDRA Web-Based Password are provided to your organization’s MedDRA subscription points of contact(s). Please contact the MedDRA MSSO Help Desk at mssohelp@mssotools.com if you do not know your organization’s subscription points of contact(s).

No, the MSSO does not provide training for the MedDRA Web-Based Browser, however, we do provide an online user manual and webinar tutorial on the MedDRA MSSO Web-Based Browser Web Site.

The MedDRA MSSO team will be pleased to assist you should you have any inquiries or require technical assistance with the MedDRA Web-Based Browser.

MedDRA MSSO Telephone and E-mail:

• Toll Free International: +1 877.258.8280
• Direct: +1 703.272.5505
• Fax: +1 703.272.5635
• E-mail for Help Desk: mssohelp@ngc.com

The MedDRA Web-Based Browser became available on 12 January 2010 to all current MedDRA subscribers.

All current MedDRA subscribers may access the MedDRA Web-Based Browser.

The MedDRA Web-Based Browser is designed to be compatible with most commonly used internet browsers for PCs and Macs. The formal testing focused on the PC platform.

Yes, it is compatible when using FireFox. Please make sure the following system requirements are met when using the MedDRA Web-Based Browser:

Internet Browser Microsoft® Internet Explorer® 6.0, 7.0
Screen Resolution 800X600 display resolution or better
Available Ram 64MB RAM or better
JavaScript® must be enabled
Pop-ups must be allowed

The MedDRA Web-Based Browser contains the following languages and versions:

English (v2.1 thru current)
Chinese (v12.1 thru current) if subscribed, as it requires a separate subscription
Czech (v10.1 thru current)
Dutch (v6.1 thru current)
French (v5.0 thru current)
German (v5.0 thru current)
Hungarian (v14.0 thru current)
Italian (v7.1 thru current)
Portuguese (v5.0 thru current)
and Spanish (v5.0 thru current)

No. Japanese language is not currently available in the MedDRA Web-Based Browser.

Yes. The login to the MedDRA Web-Based Browser requires a separate login from the MedDRA MSSO Web site login.

Yes, there is an online user manual for the MedDRA Web-Based Browser User Manual. You may access the online user manual on the MedDRA Web-Based Browser User Manual page of the MedDRA MSSO Web site. You may also access the online user manual by clicking Help, which is located on the upper right corner of the MedDRA Web-Based Browser.

EULA stands for End User License Agreement. The MedDRA subscriber must accept the EULA first in order to proceed and login to the MedDRA Web-Based Browser. If you are having difficulties viewing or accepting the EULA, please contact the MSSO MedDRA Help Desk at mssohelp@ngc.com. The URL for the EULA is : https://meddrabrowser.cernerworks.com/dsaas/prepareEULAConsent.do.

Any errors found should be reported to the MSSO MedDRA Help Desk.

At any time, you may access a recorded version of the webinar at the MedDRA Web-Based Browser page on the MedDRA MSSO Web site, and click on Recorded Webinar: Overview of the Functions of the MedDRA Web-Based Browser.

The new version of MedDRA will be available to users of the MedDRA Web-Based Browser on the day of the release. The user does not have to load any MedDRA data.

The “Default AE Algorithm” provides a further option for improving your search results. When the Default AE Algorithm option is turned on, the browser considers a set of semantic relationships when computing the match score, as well as the score obtained from the basic search algorithm. For example, the Default AE Algorithm links the words abdominal, gastric, gut, and stomach to the concept abdomen. Therefore, if you search for the verbatim stomach pain, your search results will include terms such as Gut pain and Abdominal pain in addition to Stomach pain. If you perform the same search with the Default AE Algorithm turned off, Gut pain and Abdominal pain will not be included in the search results. Note: The Default AE Algorithm is currently only effective for English versions of MedDRA. Please send any questions about the “Default AE Algorithm” to the MSSO MedDRA Help Desk.

Yes. Multiple users from an organization can be logged on at the same time.