MSSO Registration and Attendance Terms
Payment, Cancellation, and Refund Policies
Registration and Attendance Terms
- Registration forms are due three (3) weeks prior to a class.
- Specific registration and payment deadlines are shown for each class listing.
- Payment is due upon receipt of invoice and must be received two (2) weeks in advance of class.
- Registrants will be confirmed in a class only when payment is received.
- Confirmation emails are required for attendance.
- Registration forms are due one week prior to a webinar.
- Specific registration and payment deadlines are shown for each webinar listing.
- Payment is due upon receipt of invoice and must be received no later than two (2) business days prior to the webinar.
- Log-on information will be provided only when payment is received.
The MSSO reserves the right to cancel training events. If an event is cancelled by the MSSO, a credit for a future training event or full refund will be given to each paid attendee. The MSSO accepts no responsibility for travel arrangements or any other actual or perceived loss due to cancellation of a training event.
Refunds will normally be processed within 60 days following the determination that a refund is due.
Attendee cancels his/her registration:
Registration fees are non-refundable if an attendee cancels his/her registration. If an attendee cancels, paid registrations will be handled in the following manner:
- Cancellation notification received by the MSSO no later than one full week prior to the day a training session begins: Full credit of the registration fee will be applied to a future training session within six months (e.g., if the class is on a Tuesday, cancellation notice must be received by the MSSO six business days prior to the class date, i.e., the Monday of the preceding week).
- Cancellation notification received within the week prior to the day a training session begins: 50% of the registration fee is forfeited and the remaining 50% will be applied to a future training session within six months.
- Cancellation notice received by the MSSO no later than two (2) business days prior to the day a webinar is to begin: paid fee will be fully credited towards a future webinar.
- Cancellation notice received by the MSSO less than two (2) business days prior to the day a webinar is to begin: 50% of the paid fee will be credited to a future webinar.
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Payment Methods
Payments must be made in US dollars. MSSO does not accept payment by credit card. Acceptable payment methods:
- Checks (reference invoice number)
- Wire transfers (reference invoice number)
If the wire transfer is coming through an international bank, please include any bank transfer fees with your payment.
Remit payment by check to:
Northrop Grumman Information Technology
MSSO
P. O. Box 27381
New York, NY 10087-7381
Account # 323366767
Bank ABA #: 021000021
Physical Address for Expedited Payments:
Northrop Grumman
4 Metro Tech Center, 7th Floor East
Lockbox Processing Box 27381
Brooklyn, NY 11245
(718) 242-3198 FedEx Reference
For International Customers:
Please reference swift code CHASUS33
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